Searchable articles
Built into the platform structure so public visitors see only marketing pages first, while logged-in users enter the secure exchange dashboard.
UnitedX public website
Help center
Knowledge base + FAQs; link to ticket system for logged-in users.
Ticket queue (admin)
Built into the platform structure so public visitors see only marketing pages first, while logged-in users enter the secure exchange dashboard.
SLA tracking
Built into the platform structure so public visitors see only marketing pages first, while logged-in users enter the secure exchange dashboard.